In the fall of 2007, the General Mills Foundation partnered with the Center for Effective Philanthropy (CEP) to administer a Grantee Perception Report Survey for our grantees serving the Twin Cities Metro Area. This survey was an effort the Foundation undertook to improve its effectiveness.

Foundation staff has reviewed the report results and have developed an action plan to improve on some key areas in response to feedback received from you. Below is a snapshot of the key survey findings and a recap of our action plan:

Key Findings:

The General Mills Foundation is perceived to:

• Have greater impact and better understanding of our grantees’ local communities relative to other Foundations;
• Communicate our vision, goals and strategy in a clear and effective manner;
• Have good response time from submission of grant to foundation commitment; and
• Need to increase the quantity of interactions with our grantees.

Action Plan

The General Mills Foundation is committed to:

• Deepening relationships with grantees through increased communication.
• Responding to inquiries and communications within three to five business days, with resolution in four to six weeks for longer term or more complex requests.
• Communicating clearly in all interactions with grantees – written, verbal and via the website.
• Being held accountable to uphold these commitments.

Feedback from grantees on staff performance is encouraged and an e-mail inbox has been assigned specifically for this feedback. All feedback should be sent to Community.ActionQA@genmills.com